Have you provided the REGISTERED Guests' name on your order?
If not, please find out who made the room reservation and get back to us.
You MUST let a hotel guest know you are sending them a gift. Unfortunately, there can be NO surprise gifts when delivering to a Vegas Hotel.
NO REFUNDS WILL BE ISSUED IF A GIFT IS NOT PICKED UP BY THE GUEST!
Please add your delivery address under "SHIPPING DETAILS" and UNCHECK the box that says "Billing Address Same as Shipping Address"